Technology Support

If you do not have proper technology equipment to continue your studies remotely, please email helpdean@illinois.edu and the Student Assistance Center will work with you to provide what is needed.
If you have specific questions or concerns about technology, please contact Technology Services or call 217-244-7000.
For assistance with online coursework, contact learnsupport@education.illinois.edu.
Never taken a course online or need a refresher? Check out this resource for great online learning tips: https://online.illinois.edu/articles/online-learning/item/2020/03/12/adapting-to-online-learning
Unsure of your internet access where you are located? Visit https://techservices.illinois.edu/news/2020/staying-connected to get up to date information about internet access in your area as well as internet/cell providers which are waiving data caps during this time to allow access to internet while off campus.

Online Class Resources

Every Illinois Education Student has access to a Zoom Pro account. You just need to activate your account before logging in with your desktop client or mobile app.

Most College of Education courses are hosted on the Learn@Illinois website. Check your Dashboard and customize your list of classes you are taking.

If your course is not listed on Learn@Illinois you might find it on Compass2g. Ask your instructor if you aren't sure.

With face-to-face courses suspended you may be looking for a way to record a video presentation to share with others. The Kaltura tools at Illinois Media Space can help with this. Activate your account by logging in, then you can record from your computer or upload a media file.